UX & Product Research
User interviews, scenario-based interviews, qualitative coding, thematic analysis, literature review, synthesis, usability testing, task evaluation, and design recommendations.
Resume
UX Researcher / HCI Researcher / Product Researcher
I study how digital systems shape behavior, then turn research into clearer interfaces, stronger product decisions, and more responsible technology. My work spans qualitative UX research, usability testing, insight synthesis, information architecture, ethical design, human-centered cybersecurity, game studies, and product strategy.
User interviews, scenario-based interviews, qualitative coding, thematic analysis, literature review, synthesis, usability testing, task evaluation, and design recommendations.
Information architecture, interaction design, accessibility, content strategy, stakeholder communication, product thinking, ethical persuasion, and behavior analysis.
Responsive web design, HTML, CSS, vanilla JavaScript, Firebase, QA testing, debugging, browser-first products, and implementation-aware prototypes.
Academic writing, report writing, presentation design, teaching, workshop support, technical explanation, and cross-functional communication.
Doctorate, Computational Sciences
Master of Science, Human-Computer Interaction
Honours Bachelor of Arts, Double Major
CodeSky
University of Toronto
Carleton University
University of Toronto
Rinstra Technologies
University of Toronto
University of Guelph
Carleton University
Human-Centric Cybersecurity Partnership (HC2P)
University of Toronto
University of Toronto
ACM Interaction Design and Children Conference
Forthcoming in IDC 2026, Brighton, UK. Co-authored with Asra Sakeen Wani, Ananta Chowdhury, Sana Maqsood, and Sonia Chiasson.
Journal of Cybersecurity, Oxford University Press
Assal, H., Morkonda, S. G., Arif, M. Z., & Chiasson, S. Peer-reviewed research on developer security knowledge, workplace context, and motivation.
Cybersecurity and Privacy Institute Graduate Student Conference, University of Waterloo
Poster and paper presentation with Sonia Chiasson and Sana Maqsood on tweens' perceptions and responses to deceptive design patterns in video games.
Human-Centric Cybersecurity Partnership (HC2P), 2024
Published report examining misinformation as a cybersecurity threat to digital media, AI, deepfakes, public trust, and democratic processes.
Canadian Game Studies Association, Virtual
Conference presentation on digital exhibits, game preservation, and exhibit-based pedagogy in game studies.
Master's Thesis / UX Research / HCI
Product Design / Behavioural Design / Front-End Build
UX Design / Information Architecture
Workflow Design / JavaScript Prototype
Founder of a digital strategy and marketing venture focused on small-business web presence, brand communication, client needs, and practical digital systems.
Co-founder of an event photobooth business, shaping service design, customer experience, brand direction, operations, and public-facing experience strategy.
Prototyped and tested a universal remote interface using Adobe XD, A/B testing, T-tests, ANOVA, task success metrics, and usability evaluation.
Built an immersive Unity 3D concert environment with spatial audio concepts, VR compatibility, stage interaction, and sensory effects.
Designed a VR setting for public speaking practice with realistic audience feedback, NLP-informed coaching concepts, and anxiety-reduction evaluation.
Designed, tested, and iterated a board game using the MDA framework, playtesting, usability testing, rule refinement, and high-fidelity physical components.
UX, accessibility, AI, and design systems
Coursework and certificates include AI for Design Systems, Object-Oriented UI Design, Conversation Design for AI, Radical Participatory Design, Agile Methods for UX Design, and Accessibility: How to Design for All.
Massachusetts Institute of Technology
Developed practical foundations in Python, statistics, data analysis, machine learning, recommendation systems, and data-informed decision-making.
University of Texas at Austin
Completed coursework and projects in deep learning, neural networks, computer vision, and natural language processing.
Sheridan College / University of Toronto
Built foundations in web development, responsive design, visual design, photography, video editing, creative media, personas, empathy maps, and interactive media production.
UX research, product research, design research, mixed-methods research, user interviews, scenario-based interviews, thematic analysis, qualitative coding, literature review, synthesis, usability testing, task evaluation, participatory design, focus groups, journey mapping, and friction point identification.
Information architecture, interaction design, prototyping, accessibility, content strategy, service design, user flows, wireframing, design recommendations, stakeholder engagement, user advocacy, exhibits, and game studies pedagogy.
HTML, CSS, JavaScript, responsive web design, Firebase, Python, p5.js, Unity 3D, QA testing, debugging, web prototyping, Adobe XD, Figma, Miro, Mural, Photoshop, and Illustrator.
Qualitative and quantitative synthesis, statistical analysis, ANOVA, T-tests, behavioral interpretation, AI and learning, cybersecurity research, human-centered security, and report writing.
English and Urdu, native / bilingual proficiency.