Resume

Muhammad Zaid Arif

UX Researcher / HCI Researcher / Product Researcher

I study how digital systems shape behavior, then turn research into clearer interfaces, stronger product decisions, and more responsible technology. My work spans qualitative UX research, usability testing, insight synthesis, information architecture, ethical design, human-centered cybersecurity, game studies, and product strategy.

Contact Me Publications

Core Capabilities

UX & Product Research

User interviews, scenario-based interviews, qualitative coding, thematic analysis, literature review, synthesis, usability testing, task evaluation, and design recommendations.

Product & Design Strategy

Information architecture, interaction design, accessibility, content strategy, stakeholder communication, product thinking, ethical persuasion, and behavior analysis.

Front-End Prototyping

Responsive web design, HTML, CSS, vanilla JavaScript, Firebase, QA testing, debugging, browser-first products, and implementation-aware prototypes.

Research Communication

Academic writing, report writing, presentation design, teaching, workshop support, technical explanation, and cross-functional communication.

Education

University of Guelph

Doctorate, Computational Sciences

Guelph, ON / May 2026 - Apr 2031 expected
  • Proposed dissertation: investigating how friction in video game design influences player engagement and memory.
  • Research direction connects HCI, game studies, player behavior, memory, persuasive design, and system-level evaluation.

Carleton University

Master of Science, Human-Computer Interaction

Ottawa, ON / Sept 2023 - Apr 2025
  • Supervisor: Dr. Sonia Chiasson.
  • Completed and defended thesis using qualitative UX research to study children's perceptions of deceptive design patterns in video game interfaces.
  • Teaching Assistant in the Department of Computer Science and Research Assistant in CHORUS, Carleton's Human Oriented Research in Usable Security lab.
  • Coursework included HCI design and evaluation, user interface development, emerging interaction techniques, design research, usability evaluation, and human-centric security and privacy.

University of Toronto

Honours Bachelor of Arts, Double Major

Toronto, ON / Sept 2018 - Sept 2022
  • Majors: Communication, Culture, Information & Technology; Technology, Coding & Society.
  • Coursework included UX design, user research, prototyping, evaluation, understanding users, advanced web design, board game UX, interactive design, and social data analytics.
  • Undergraduate thesis work explored incorporating the Bolton Special Collection into game studies pedagogy at UTM.

Professional Experience

Coding Instructor

CodeSky

Toronto, ON / Apr 2026 - Present
  • Teach Python and JavaScript concepts to diverse age groups in small class settings, translating programming concepts into accessible learning experiences.
  • Support curriculum development across skill levels, from absolute beginner material to applied data analysis concepts using libraries such as Pandas.
  • Prepare students for coding and math competitions by combining technical instruction, confidence-building, and individualized feedback.

Programming Lab Technologist

University of Toronto

Toronto, ON / Sept 2025 - Present
  • Support students by translating complex technical and conceptual requirements into accessible guidance, debugging support, and usable learning pathways.
  • Conduct research on fairness, player behavior, and game systems to inform design evaluation and systems-level decision-making.
  • Authoring auto-ethnographic work on systems-level pedagogy and experiential learning.

Teaching Assistant, Department of Computer Science

Carleton University

Ottawa, ON / Sept 2023 - Apr 2024
  • Supported Introduction to Computer Science I for approximately 500 students and Computing Society and Ethics for 40 fourth-year students.
  • Graded quizzes, tests, exams, and essay-based assignments while maintaining consistent standards across large and small class contexts.
  • Implemented and automated plagiarism detection using MOSS, conducted academic integrity investigations, and reviewed citation quality and AI-assisted submissions.

Sound Design Engineer

University of Toronto

Toronto, ON / Jan 2023 - Apr 2023
  • Led planning for a sound design laboratory, including equipment inventory, speaker placement, acoustical practicality, and system compatibility.
  • Used architectural blueprints and VR modeling to test configurations before physical installation.
  • Coordinated between faculty, IT, and external vendors to align technical, logistical, and budgetary requirements.

UX Consultant

Rinstra Technologies

Islamabad, PK / Jan 2022 - Apr 2022
  • Contributed to website and application redesign for a local streaming platform across responsive web and mobile interfaces.
  • Conducted UX testing, QA testing, and bug analysis to improve usability, platform stability, and interaction quality.
  • Collaborated with marketing and product stakeholders to align design direction with engagement strategy and proposed gaming-oriented platform expansion ideas.

Teaching Assistant, ICCIT

University of Toronto

Toronto, ON / Jan 2021 - Apr 2021
  • Co-led Special Topics: Data Driven Sound Design, supporting students across sound recording, Audacity editing, and p5.js sound generation.
  • Helped design the final course showcase as an immersive Unity 3D virtual exhibit.

Research Experience

Graduate Research Assistant

University of Guelph

Guelph, ON / May 2026 - Present
  • Collaborate on HCI research projects as a researcher, writer, and reviewer, with a focus on games, player behavior, learning, and system-level design questions.
  • Conduct tutorials for introductory computer science courses with class sizes up to 40 students and support assessment design across programming concepts.
  • Evaluate quizzes and assessments for large cohorts, connecting teaching practice with research interests in pedagogy, technical learning, and user understanding.

Research Assistant, CHORUS

Carleton University

Ottawa, ON / Sept 2023 - Apr 2025
  • Supported qualitative research in usable security, privacy, developer motivation, user behavior, and at-home DNA testing.
  • Prepared transcripts and coded qualitative data using NVivo to surface privacy concerns, behavioral themes, and research insights.
  • Contributed to peer-reviewed research on developer security knowledge and motivation, including literature review, synthesis, proofreading, and AI-related analysis support.

Researcher, Misinformation in Cybersecurity

Human-Centric Cybersecurity Partnership (HC2P)

Montreal, QC / May 2024 - June 2024
  • Researched misinformation as a cybersecurity threat through literature review and expert interviews with industry professionals, government officials, academics, and security practitioners.
  • Analyzed AI, blockchain, deepfakes, bot detection, regulation, and societal factors affecting misinformation risk and mitigation.
  • Synthesized findings into a published Human-Centric Cybersecurity Partnership (HC2P) report with actionable recommendations for proactive, human-centered cybersecurity responses.

Research Assistant, Bolton Game Collection

University of Toronto

Toronto, ON / Sept 2021 - Apr 2022
  • Supported archival work for the Syd Bolton Collection, a major game collection of games, magazines, consoles, and related materials.
  • Designed educational exhibit work on realism in first-person shooters, game history, weaponry, control methods, and casual versus competitive play.
  • Presented related work at CGSA 2022 on using exhibits as pedagogical tools in game studies.

Research Assistant, Sound Design Lab

University of Toronto

Toronto, ON / Jan 2021 - Apr 2021
  • Researched sonification techniques to translate COVID-19 and traffic data into sound-based representations.
  • Used Python for data cleaning and p5.js for sound synthesis, connecting public health and urban data through audio.

Publications & Presentations

Understanding Deception: A qualitative study of children's interactions with deceptive design in digital games

ACM Interaction Design and Children Conference

Forthcoming 2026

Forthcoming in IDC 2026, Brighton, UK. Co-authored with Asra Sakeen Wani, Ananta Chowdhury, Sana Maqsood, and Sonia Chiasson.

Software security in practice: knowledge and motivation

Journal of Cybersecurity, Oxford University Press

2025

Assal, H., Morkonda, S. G., Arif, M. Z., & Chiasson, S. Peer-reviewed research on developer security knowledge, workplace context, and motivation.

Tweens' Perceptions of Deceptive Design in Video Games

Cybersecurity and Privacy Institute Graduate Student Conference, University of Waterloo

2025

Poster and paper presentation with Sonia Chiasson and Sana Maqsood on tweens' perceptions and responses to deceptive design patterns in video games.

Misinformation & Cybersecurity

Human-Centric Cybersecurity Partnership (HC2P), 2024

2024

Published report examining misinformation as a cybersecurity threat to digital media, AI, deepfakes, public trust, and democratic processes.

Incorporating the Bolton Special Collection into Game Studies Pedagogy at UTM

Canadian Game Studies Association, Virtual

2022

Conference presentation on digital exhibits, game preservation, and exhibit-based pedagogy in game studies.

Selected UX & Product Projects

Understanding Deception

Master's Thesis / UX Research / HCI

Case Study
  • Conducted scenario-based user interviews with 18 children to study perceptions and reactions to deceptive design patterns in video games.
  • Used qualitative coding, thematic analysis, and research synthesis to translate children's reasoning into findings, UX implications, and ethical design recommendations.

Morrow

Product Design / Behavioural Design / Front-End Build

Case Study
  • Designed and built a private experimental web product exploring planning, documentation, memory preservation, personal analytics, persuasive technology, and intentional living.
  • Iterated through abandoned concepts including streaks, recovery systems, and a virtual garden before shifting toward photo documentation, ethical motivation, and daily recap videos.

ICCIT Web Redesign

UX Design / Information Architecture

Case Study
  • Conducted contextual inquiry interviews, focus groups, participatory design, usability testing, and task-based evaluation to identify navigation and information access problems on an academic homepage.
  • Created information architecture models, wireframes, user flow artifacts, and prototype directions for an implementation-facing redesign adapted within University of Toronto constraints.

Pool Scoring and Team Selector Web Application

Workflow Design / JavaScript Prototype

Case Study
  • Designed and developed a scoring and team-selection web application for CPA-style pool league workflows using HTML, CSS, and JavaScript.
  • Reduced conflict around scoring and team selection by preserving match history, supporting rule logic, and randomly generating fairer teams from player lists.

Entrepreneurial Work

MKT Layers

Founder of a digital strategy and marketing venture focused on small-business web presence, brand communication, client needs, and practical digital systems.

Spixbooth

Co-founder of an event photobooth business, shaping service design, customer experience, brand direction, operations, and public-facing experience strategy.

Additional Projects & Development

Smartphone Mobile TV Remote

Prototyped and tested a universal remote interface using Adobe XD, A/B testing, T-tests, ANOVA, task success metrics, and usability evaluation.

Virtual Concert

Built an immersive Unity 3D concert environment with spatial audio concepts, VR compatibility, stage interaction, and sensory effects.

Public Speaking VR

Designed a VR setting for public speaking practice with realistic audience feedback, NLP-informed coaching concepts, and anxiety-reduction evaluation.

Treasure Hunt Board Game

Designed, tested, and iterated a board game using the MDA framework, playtesting, usability testing, rule refinement, and high-fidelity physical components.

Certifications & Professional Development

Interaction Design Foundation

UX, accessibility, AI, and design systems

2025 - In progress

Coursework and certificates include AI for Design Systems, Object-Oriented UI Design, Conversation Design for AI, Radical Participatory Design, Agile Methods for UX Design, and Accessibility: How to Design for All.

Applied Data Science Program: Leveraging AI for Effective Decision-Making

Massachusetts Institute of Technology

July 2022 - Sept 2022

Developed practical foundations in Python, statistics, data analysis, machine learning, recommendation systems, and data-informed decision-making.

AI with Deep Learning

University of Texas at Austin

Feb 2023 - Apr 2023

Completed coursework and projects in deep learning, neural networks, computer vision, and natural language processing.

Digital Media & Media Skills Certificates

Sheridan College / University of Toronto

2018 - 2022

Built foundations in web development, responsive design, visual design, photography, video editing, creative media, personas, empathy maps, and interactive media production.

Skills

Research

UX research, product research, design research, mixed-methods research, user interviews, scenario-based interviews, thematic analysis, qualitative coding, literature review, synthesis, usability testing, task evaluation, participatory design, focus groups, journey mapping, and friction point identification.

Design

Information architecture, interaction design, prototyping, accessibility, content strategy, service design, user flows, wireframing, design recommendations, stakeholder engagement, user advocacy, exhibits, and game studies pedagogy.

Build

HTML, CSS, JavaScript, responsive web design, Firebase, Python, p5.js, Unity 3D, QA testing, debugging, web prototyping, Adobe XD, Figma, Miro, Mural, Photoshop, and Illustrator.

Analysis

Qualitative and quantitative synthesis, statistical analysis, ANOVA, T-tests, behavioral interpretation, AI and learning, cybersecurity research, human-centered security, and report writing.

Languages

English and Urdu, native / bilingual proficiency.

muhamadzaid.arif@gmail.com Available for UX research, HCI, product research, and design research roles.